Desktop Support Engineer in Beavercreek
Desktop Support EngineerBeavercreek, OHTemp to Perm, Salary is NegotiableResume to CRISS BRIENT at:
email protected Works across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests.
Responsible for answering IT requests via phone, email, live chat or instant message and explaining solutions in technical and nontechnical termsAct as the initial point of contact for all computer, system and network issuesIdentify, log and resolve technical issues in a timely fashionAssist users with 2FA setup for access to IT resourcesImage and deploy laptops desktopsExperience supporting Senior ExecutivesDesktop Support experience in a Microsoft Windows environmentStrong communication skillsTECHNOLOGY:
Office 365Windows 10MS Intune MDMMicrosoft TeamsOneDriveSharePointActive Directory administrationBitlockerDuo MFAServiceNow Okta McAfee encryptionKEYS:
DHCP, DNS, IPCONFIG ALL and other commands, PING COMMAND, O365 ADMINISTRATION, AD ADMIN CENTER, firewall questions, SMTP email server questions, difference between OneDrive and Sharepoint, ServiceNow experience is key, Duo or other 2 factor authentication, MS Teams support, Imaging and VIP support experience.
Recommended Skills Communication Desktop Support Microsoft Office Microsoft Windows Mobile Device Management Networking Estimated Salary: $20 to $28 per hour based on qualifications.
email protected Works across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests.
Responsible for answering IT requests via phone, email, live chat or instant message and explaining solutions in technical and nontechnical termsAct as the initial point of contact for all computer, system and network issuesIdentify, log and resolve technical issues in a timely fashionAssist users with 2FA setup for access to IT resourcesImage and deploy laptops desktopsExperience supporting Senior ExecutivesDesktop Support experience in a Microsoft Windows environmentStrong communication skillsTECHNOLOGY:
Office 365Windows 10MS Intune MDMMicrosoft TeamsOneDriveSharePointActive Directory administrationBitlockerDuo MFAServiceNow Okta McAfee encryptionKEYS:
DHCP, DNS, IPCONFIG ALL and other commands, PING COMMAND, O365 ADMINISTRATION, AD ADMIN CENTER, firewall questions, SMTP email server questions, difference between OneDrive and Sharepoint, ServiceNow experience is key, Duo or other 2 factor authentication, MS Teams support, Imaging and VIP support experience.
Recommended Skills Communication Desktop Support Microsoft Office Microsoft Windows Mobile Device Management Networking Estimated Salary: $20 to $28 per hour based on qualifications.
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